In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.
What you’ll do
Build and evolve Otter Insights — enable customers to answer questions like “How’s my business doing?”, “What should I focus on today”, and “What do I owe for taxes” through best-in-class data intensive applications and experiences.
Ship full-stack product features with end to end ownership: React/TypeScript UI in Fiber micro-frontends, data integration via GraphQL and analytics APIs, and close partnership with data/platform engineers on metrics definitions and data correctness.
Modernize our product suite: add chat with your data, data storytelling, scheduled reports, and other features that modernizes our product suite.
Build a reusable platform: support our engineering community through reusable FE components and building a Board Maker product to ship dashboards through a no-code interface.
Own quality and reliability through layered testing with Jest, and Cypress and building performance testing frameworks.
What we’re looking for
3+ years building production web applications, with strong ownership of features from design through launch and iteration.
Deep frontend expertise in React and TypeScript: component architecture, hooks, state management, data fetching (React Query, Apollo/GraphQL), and building accessible, performant data-heavy UIs.
Full-stack mindset — comfortable working across the stack: consuming and shaping API contracts, debugging data discrepancies with backend/analytics services.
Experience with analytics or BI products — dashboards, reporting, metrics exploration, financial/operational reporting, or similar; bonus if you've built charting, filtering, or self-serve analytics experiences.
Product sensibility — you care about restaurateur-facing UX, building trust through data, and collaborating with product and UX design on customer experiences.
Collaboration and communication — you work well with PM/Design/Data partners, give clear technical feedback, and thrive in a fast-moving, onsite, cross-functional environment.
Nice to have: experience with visualization libraries (e.g. Visx, D3, Recharts), Cypress E2E testing, internationalization (Rosetta), Mixpanel/product analytics, or data platforms (Cube, Pinot, warehouse-style analytics).
Why join us
Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.
What else you need to know
This role is based in our Seattle office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.
The base salary range for this role is $167,000- $230,000 per year.
Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.
Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.
