Posted Aug 13
A career that’s the whole package!
At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.
Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.
Job Title: Senior Engagement Manager, PS
Locations: Sofia (Hybrid)
Reports to: Director, PS
A quick snapshot…
As a Senior Engagement Manager at Conga, you will serve as a strategic delivery leader responsible for the successful end-to-end implementation of Conga’s solutions across complex enterprise environments. This role blends deep project management expertise with hands-on use of modern AI tools to accelerate delivery, enhance documentation quality, and drive measurable customer outcomes.
You will operate at the intersection of technology, business process, and change management—leading cross-functional teams while championing AI-augmented delivery practices that elevate both efficiency and client impact.
Why it’s a big deal…
This role is critical to ensuring our customers realize the full value of their Conga investment. You will directly influence customer satisfaction, adoption, and long-term success by delivering high-quality implementations at scale. Your ability to lead complex programs, manage executive stakeholders, and embed AI-driven efficiencies into delivery will set the standard for how Conga executes in a modern, scalable services model.
You will:
Are you the person we’re looking for?
A proven track record…
Proactive Mindset
You take ownership of outcomes and move with urgency. You are resourceful, adaptable, and comfortable making decisions in complex, fast-paced environments while driving execution from ambiguity to results.
Excellent Communicator
You can translate complex technical and business requirements into clear, compelling narratives. You are confident presenting to executive audiences and building structured, high-quality documentation.
Energetic and Collaborative
You bring strong leadership presence, energy, and a team-first approach. You collaborate effectively across technical, business, and customer teams while building trust and alignment at all levels.
Time
Willingness to understand you will be working with a global team/customer base. This means you know you may not necessarily be working “9 to 5” but are willing to take a call either early in the morning or late in the evening to accommodate your global team members.
Here’s what will give you an edge…
What we value…
Did we pique your interest?
If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you!
Preferred Resume Format
We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly.
Don’t meet every requirement for the role?
Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.
Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.
Conga's Applicant Privacy Statement
The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.
